Effective Date: July 19, 2026
At FirstInNow Services Inc., we respect your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, request our services, or communicate with us.
By using our website or services, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect personal information that you voluntarily provide, including:
- Name
- Company or organization
- Email address
- Telephone number
- Mailing address
- Job title
- Service requests
- Training registrations
- Information provided through contact forms
- Billing information (where applicable)
We may also collect non-personal information such as:
- Browser type
- Device information
- IP address
- Website usage statistics
- Cookies and analytics data
How We Use Your Information
We use your information to:
- Respond to inquiries
- Provide consulting services
- Schedule inspections and investigations
- Register participants for training
- Prepare quotations and contracts
- Process invoices and payments
- Improve our website and services
- Send important service updates
- Meet legal and regulatory obligations
We do not sell your personal information.
Sharing Your Information
We may disclose your information only when necessary to:
- Provide requested services
- Meet legal obligations
- Protect our legal rights
- Work with trusted service providers (such as payment processors or website hosting providers)
All third parties are expected to protect your information appropriately.
Data Security
FirstInNow Services Inc. takes reasonable administrative, technical, and physical measures to protect personal information from:
- Unauthorized access
- Loss
- Theft
- Misuse
- Alteration
- Disclosure
While we strive to protect your information, no method of electronic transmission or storage is completely secure.
Cookies
Our website may use cookies to:
- Improve website performance
- Remember visitor preferences
- Analyze website traffic
- Enhance user experience
You may disable cookies through your web browser if you choose.
Third-Party Websites
Our website may contain links to external websites.
We are not responsible for the privacy practices or content of third-party websites.
Email Communications
If you contact us or subscribe to updates, we may send information regarding:
- Training opportunities
- Service updates
- Company announcements
- Safety information
You may unsubscribe from marketing communications at any time.
Access to Your Information
You may request to:
- Access your personal information
- Correct inaccurate information
- Update your information
- Request deletion where permitted by law
Requests should be directed to our Privacy Officer using the contact information below.
Retention of Information
We retain personal information only as long as necessary to:
- Provide our services
- Meet legal requirements
- Maintain business records
- Resolve disputes
Information is securely disposed of when no longer required.
Children’s Privacy
Our website is not intended to collect personal information from children under the age of 13 without parental or guardian consent.
Changes to This Privacy Policy
FirstInNow Services Inc. may update this Privacy Policy periodically.
Changes will be posted on this page along with the revised effective date.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact:
FirstInNow Services Inc.
Privacy Officer
Donna Strachan, CEO
Phone: 1-780-599-0312
Email: [email protected]
Website: www.firstinnow.com
Compliance
This Privacy Policy is intended to comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy laws.